The following article is from the latest episode of LGA’s podcast, “The Veterinary Survival Show,” hosted by Mark McGaunn, CPA/PFS, CFP® Partner at LGA, and Jenni George, CVPM, Certified Veterinary Practice Manager and hospital owner, alongside cohost Chris O’Day, our Director of Marketing. Have a question you want answered on the show? Reach out to Mark.
Feeling overwhelmed by everything on your plate? You are not alone. Delegation is one of the most powerful and underused skills in veterinary medicine, and it can change the way you work and lead.
In this episode (Season 4, Episode 1) hosts Mark McGaunn, CPA/PFS, CFP®, Partner at LGA, and Jenni George, CVPM, Certified Veterinary Practice Manager and hospital owner, sit down with cohost Chris O’Day to break down why so many veterinarians struggle with delegation and how this one skill can protect both your sanity and your bottom line. Veterinarians are highly trained, highly driven, and often overloaded. Many try to do everything themselves, from charts to billing to nail trims. The result is burnout, stress, missed revenue, stalled growth, and teams that never reach their full potential. This episode shows a better way to work.
- Why delegation is so hard for veterinary professionals
- How over-functioning leads to exhaustion and inefficiency
- The connection between delegation, profitability, and team retention
- Real-world stories from both practice and advisory work
- Tasks vets should stop doing immediately
- How to empower technicians and CSRs without feeling like you’re losing control
- Small habits you can start tomorrow to reclaim time and reduce stress
- How delegation supports long-term career health
Mark also shares insight from his role as a Partner at LGA, a CPA and Business Advisory firm that supports veterinary hospitals & veterinarians with financial strategy, tax planning, and outsourced accounting. LGA’s veterinary work extends across more than twenty states, giving the team a national perspective on practice operations and trends. If you feel stretched thin or unable to step back from daily tasks, this episode will help you create a healthier and more sustainable way of working for yourself, your team, and your patients.
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